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Accepting Invites

You can join existing organizations in Grillo Cloud by accepting an invitation from an organization administrator.

How invitations work​

  1. An organization admin sends you an invite to your email
  2. You receive an email with an invitation link
  3. You click the link to accept
  4. You join the organization with the assigned role

Receiving an invitation​

Invitation email​

When someone invites you to their organization, you'll receive an email containing:

  • The name of the organization
  • Who invited you
  • Your assigned role
  • A link to accept the invitation

Invitation email example

tip

If you don't see the invitation email, check your spam/junk folder.

Accepting an invitation​

If you already have a Grillo account​

  1. Click the "Accept Invitation" link in the email
  2. Sign in with your existing credentials
  3. You'll be added to the organization automatically
  4. The dashboard will show your new organization

If you don't have an account yet​

  1. Click the "Accept Invitation" link in the email
  2. You'll be prompted to create an account
  3. Choose your sign-up method (Google, Microsoft, or email)
  4. Complete the account creation process
  5. You'll be automatically added to the organization

After accepting​

Once you've accepted an invitation:

Check your role​

Your role determines what you can do in the organization:

RoleCapabilities
ViewerView sensors and data
MemberAdd sensors, edit configurations
AdminManage members, create networks
OwnerFull control, billing, delete org

Learn more about roles →

Switch between organizations​

If you belong to multiple organizations:

  1. Click on the organization name in the navigation
  2. Select the organization you want to view
  3. The dashboard will switch contexts

Managing invitations​

Pending invitations​

You may have pending invitations if:

  • You received an invite but haven't accepted it
  • The invite link expired

To view pending invitations:

  1. Sign in to your account
  2. Check for a notifications icon or "Invitations" section
  3. Accept or decline pending invites

Declining an invitation​

If you don't want to join an organization:

  • Simply don't click the acceptance link
  • Or look for a "Decline" option in the email
  • The invitation will eventually expire

Invitation expiration​

Invitations typically expire after:

  • 7 days from when they were sent
  • The sender can resend if needed

Troubleshooting​

  1. Link expired - Ask the sender to send a new invitation
  2. Already accepted - Try signing in; you may already be a member
  3. Wrong email - Ensure you're signed in with the invited email

Wrong role assigned​

If you were assigned the wrong role:

  1. Contact the organization admin
  2. They can change your role in member settings
  3. See Managing Members

Can't find the organization​

After accepting, if you don't see the organization:

  1. Refresh the page
  2. Check the organization switcher dropdown
  3. Sign out and sign back in
  4. Contact the admin who invited you

Invited to wrong email​

If the invitation went to the wrong email address:

  1. Contact the organization admin
  2. Ask them to cancel the old invite
  3. Request a new invitation to your correct email

Leaving an organization​

If you want to leave an organization you've joined:

  1. Navigate to the organization settings
  2. Look for "Leave organization" option
  3. Confirm your choice
warning

Leaving an organization removes your access to all networks and data in that organization.

Next steps​

After joining an organization:

  1. Explore the organization structure
  2. View available networks
  3. Check your permissions based on your role