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Creating an Account

To use Grillo Cloud, you'll need to create an account at cloud.grillo.io.

Sign-up options​

Grillo Cloud supports multiple authentication methods:

MethodBest for
GoogleQuick sign-up if you have a Google account
MicrosoftOrganizations using Microsoft 365
EmailWhen you prefer separate credentials

Sign up with Google​

  1. Go to cloud.grillo.io
  2. Click "Sign up" or "Get started"
  3. Click "Continue with Google"
  4. Select your Google account or sign in
  5. Grant Grillo the requested permissions
  6. Complete your profile if prompted

Google sign-up

Sign up with Microsoft​

  1. Go to cloud.grillo.io
  2. Click "Sign up" or "Get started"
  3. Click "Continue with Microsoft"
  4. Sign in with your Microsoft account
  5. Grant Grillo the requested permissions
  6. Complete your profile if prompted

Microsoft sign-up

Sign up with email​

  1. Go to cloud.grillo.io
  2. Click "Sign up" or "Get started"
  3. Click "Sign up with email"
  4. Enter your email address
  5. Create a strong password
  6. Click "Create account"
  7. Check your email for verification link
  8. Click the verification link to activate your account

Password requirements​

  • Minimum 8 characters
  • At least one uppercase letter
  • At least one lowercase letter
  • At least one number
  • At least one special character

Email verification​

If you sign up with email:

  1. Check your inbox for an email from Grillo
  2. Click the verification link in the email
  3. Your account will be activated
note

Verification emails may take a few minutes to arrive. Check your spam folder if you don't see it.

Resend verification email​

If you didn't receive the verification email:

  1. Try to log in with your credentials
  2. Look for "Resend verification email" option
  3. Click to request a new email
  4. Check your inbox (and spam folder)

After sign-up​

Once your account is created:

First-time setup​

  1. Complete your profile - Add your name and contact information
  2. Create or join an organization - See Organizations guide
  3. Set up your first network - See Networks guide

If you were invited​

If someone invited you to their organization:

  1. You may receive an invite email before signing up
  2. Click the link in the invitation email
  3. Create your account (or sign in if you have one)
  4. You'll automatically be added to the organization

Learn more about accepting invites →

Multiple accounts​

Can I have multiple accounts?​

Each email address can only be associated with one Grillo account. However:

  • You can belong to multiple organizations with one account
  • Social logins (Google/Microsoft) create accounts linked to those emails

Switching organizations​

If you're a member of multiple organizations:

  1. Click on your organization name in the navigation
  2. Select a different organization from the dropdown
  3. The dashboard will switch to that organization's view

Troubleshooting​

"Email already registered"​

This email is already associated with an account:

  1. Try signing in instead of signing up
  2. Use "Forgot password" if needed
  3. If you used Google/Microsoft before, try that method

Can't sign in with Google/Microsoft​

  1. Ensure you're using the same account you signed up with
  2. Try clearing your browser cache
  3. Check that third-party cookies are enabled
  4. Try a different browser

Account locked​

After too many failed login attempts:

  1. Wait 15-30 minutes before trying again
  2. Use "Forgot password" to reset credentials
  3. Contact support if the issue persists

Next steps​

After creating your account:

  1. Configure your profile settings
  2. Set up security options
  3. Create or join an organization