Sensor Status
Monitor the health and connectivity of your Grillo sensors through the dashboard.
Status overview
Each sensor displays a status indicating its current condition:
| Status | Icon | Description |
|---|---|---|
| Online | Green | Connected and streaming data normally |
| Offline | Gray | Not currently connected to cloud |
| Warning | Yellow | Connected but with potential issues |
| Error | Red | Problem requiring immediate attention |
Status details
Online
When a sensor is online:
- Connected to Grillo Cloud
- Actively streaming data
- Last data received within expected timeframe
- No significant issues detected
Indicators:
- Green status dot
- Recent "Last seen" timestamp
- Live data available
Offline
When a sensor is offline:
- Not connected to Grillo Cloud
- No recent data received
- Connection lost or sensor powered off
Possible causes:
- Power outage
- Network connectivity loss
- Sensor hardware issue
- Firewall blocking connection
Indicators:
- Gray status dot
- "Last seen" shows past timestamp
- No live data
Warning
When a sensor shows warning status:
- Connected but with issues
- Data quality concerns
- Resource warnings
Possible causes:
- Weak signal (WiFi or cellular)
- Low battery (Pulse only)
- Intermittent connectivity
- Data quality issues
Indicators:
- Yellow/amber status dot
- Warning message in details
- May have intermittent data
Error
When a sensor shows error status:
- Critical issue detected
- Requires immediate attention
- May not be functioning properly
Possible causes:
- Hardware failure
- Configuration error
- Authentication issue
- Severe connectivity problem
Indicators:
- Red status dot
- Error message in details
- Action required
Monitoring sensor health
Dashboard overview
View all sensor statuses at once:
- Navigate to your network
- View the status summary at top
- See counts for each status type
Status column
In table view:
- Status column shows icon
- Sort by status to group issues
- Filter to show only offline/warning
Status notifications
Configure alerts for status changes:
- Go to Settings → Notifications
- Enable status change alerts
- Choose notification methods
Health metrics
Connectivity
| Metric | Description |
|---|---|
| Signal strength | WiFi/cellular signal level |
| Connection type | WiFi or cellular |
| Latency | Delay to cloud servers |
| Uptime | Time since last restart |
Power (Pulse only)
| Metric | Description |
|---|---|
| Battery level | Current charge percentage |
| Power source | AC or battery |
| Charging status | Charging/not charging |
Data quality
| Metric | Description |
|---|---|
| Sample rate | Current sampling frequency |
| Data gaps | Missing data periods |
| Noise level | Background noise indicator |
Common status issues
Sensor frequently offline
Symptoms: Sensor goes offline repeatedly
Solutions:
- Check network stability
- Verify power is consistent
- Check signal strength
- Review firewall settings
- Consider Ethernet (One) or cellular (Pulse)
Weak signal warning
Symptoms: Warning about low signal strength
Solutions:
- Move sensor closer to router
- Add WiFi extender
- Use Ethernet instead
- For Pulse: reposition antenna
- Consider cellular connectivity
Low battery warning (Pulse)
Symptoms: Battery level below threshold
Solutions:
- Verify AC power is connected
- Check power adapter connection
- Inspect power cable for damage
- Battery may need replacement (older units)
Data quality warning
Symptoms: Alert about data quality issues
Solutions:
- Check sensor mounting
- Verify sensor is level
- Investigate vibration sources
- Review installation location
Responding to issues
Offline sensors
- Check immediately - Power and network at site
- Remote restart - If available in dashboard
- Site visit - Physical inspection if needed
- Document - Record issue and resolution
Warning conditions
- Review details - Check warning message
- Assess urgency - Some warnings are informational
- Take action - Address underlying cause
- Monitor - Verify warning clears
Error conditions
- Immediate attention - Errors need prompt action
- Review error - Understand the specific issue
- Troubleshoot - Follow error-specific guidance
- Contact support - If unable to resolve
Status history
Viewing history
- Open sensor details
- Navigate to History tab
- View status change timeline
Understanding patterns
Look for:
- Recurring offline periods
- Time-of-day patterns
- Correlation with external events
- Gradual degradation
Automated monitoring
Alert rules
Set up automated monitoring:
| Rule | Trigger | Action |
|---|---|---|
| Offline alert | Offline > 5 minutes | Email notification |
| Warning alert | Warning status | Dashboard notification |
| Error alert | Error status | Immediate email |
Integration options
Connect to external monitoring:
- Webhook notifications
- API status endpoints
- Third-party monitoring tools
Best practices
Regular monitoring
- Check dashboard daily
- Review offline sensors promptly
- Address warnings before they become errors
- Document recurring issues
Proactive maintenance
- Monitor signal strength trends
- Watch battery levels (Pulse)
- Address issues early
- Plan maintenance visits
Documentation
- Keep installation records
- Document troubleshooting steps
- Track repeat issues
- Record resolutions